Self Help. Hours: Monday - Friday: 8am - pm Thursday:8am - pm Tel: icts-frontoffice uct. Skip to main content. Phone stolen? This guide will help you to set up and track your device should it ever get stolen. My device has been stolen Mobile devices have become one of the most sought-after items for thieves. Android Android Device Manager can track your Android phone or tablet without you having to install an app.
If this option does not work, your phone may not have internet access. Keep on tracking it until it connects to Google's services.
Apple In order to use the Find my iPhone app, you need to have previously activated this service on your iPhone, iPad or Mac. Note: Please remember that for this option to work, your stolen device must be connected to the Internet via mobile data or WiFi. Once you have successfully signed in look for the Find my iPhone icon. The Find my iPhone interface opens.
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From the All Devices dropdown menu, select your missing device. The tracking process will now commence. If the tracking process is successful your device's location will appear on the map.
You now have the option of either playing an acoustic sound, activating Lost Mode or, as a last resort, opting to erase all your data. Note: Find my iPhone will no longer work once you choose the erase option. Once you activate Lost Mode your mobile device will be locked and a customised message which contains a contact number will appear on the stolen device's screen.
Should the device not be connected to the internet at the time, Apple will let you know once the device is online so that you can track its whereabouts. Windows Phone Find my phone is automatically set up on your device from the time you start using it. Log on with your Microsoft ID the same one you use to sign in on your phone. A map will appear with your phone's location. If you are not seeing your phone's latest location, click Refresh.
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What next? Report the crime Going to the police station can be quite daunting after you have just been robbed, but you need to report the crime so that you can get a case number. Various tracking apps for Apple and Android devices, while useful for finding a lost phone are also helpful in keeping up with your child's whereabouts.
Keeping GPS turned on and running in the background lets you track the phone on a virtual map, leveraging the device's location services. GPS with a smartphone is a little different than satellite-based units. Smartphone GPS does not use satellite data directly, relying instead on cell tower triangulation to plot locations on the unit's online map. However, as long as the phone is within range of cell towers and is getting signal, the GPS functions work.
However, should your child end up out of range of any cell reception, these functions will not operate as intended. This is critically important, especially if you know your child will be traveling to rural locations, on a camping expedition or heading overseas on a class trip. Apple's logically titled "Find My iPhone" requires the app to be installed on your kid's phone. As long as you have access to the Apple account and password information, you can locate the device quickly. Turn the feature on your kid's phone by tapping "Settings" and then "iCloud.
Flip the switch to the right to activate the feature. Go online to www. You can also check your Android's location history on Google Maps. Sign in.
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Click your phone. Wait for the location to appear. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. The wikiHow Tech Team also followed the article's instructions and validated that they work. Method 1. Open the Find My Device website. Log into the website. Enter the email address and password for the Android that you want to find.
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Select your phone. Click your phone's name on the left side of the page. This will prompt Find My Device to begin searching for your Android's location. Review your phone's location.
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Once your Android's location is determined, it will display on-screen. Lock down your phone if necessary. If you want to prevent your Android's data from being recovered, you can lock it down by doing the following: Click LOCK on the left side of the page. Enter a password if prompted. Enter a message and a recovery phone number if you like. Click LOCK when prompted. Method 2. Open the Find My Mobile website. It's in the middle of the page.
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Enter your account login information. Type in your Samsung email address and password. Check the "I'm not a robot" box. It's near the bottom of the page. Select your Samsung. Click the phone that you want to lock down to do so. Review the Samsung Galaxy's location. Once the Samsung Galaxy's location loads, it will display in the middle of the page. Lock down your Samsung.
You may find this option on the left side of the page. This will prevent you from being able to track it anymore. Method 3. Open Google Maps. This will open the Google Maps page.
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